Triangle Electric Co.
Triangle Electric Co. was experiencing too much downtime on projects because field teams were not getting the materials they needed on time. Introducing Kojo connected their field and office and got the field back to building.
The Story
Triangle Electric Co. has a history of over 100 years in the electrical contracting space, spanning heavy industrial and automotive, healthcare, warehouse, and commercial projects.
One of their biggest challenges was the multitude of communication channels being used to request materials - phone calls, faxes, notes with the driver, emails - you name it. Too often, this was causing sizable procurement mistakes where materials were missing from projects, leading to field inefficiency and cost overruns.
“Let me tell you, when material is missing and you have an entire crew of people standing there going, what are we going to do now? You know, at a dollar plus a minute, times about 40 people it, you know, it really hits you in the gut."
- Dave Postal, Purchasing Manager
The Solution
For over five years, Triangle Electric has relied on Kojo as a trusted partner and technology solution for procurement. Material errors are no longer a problem, but they have discovered the benefits of Kojo far beyond the basics of getting materials on site and on time.
Dave Postal, Purchasing Manager, and the rest of the Triangle Electric team now have complete visibility into material statuses for each project. Procurement is now proactive and the team can catch potential issues before they arise. In Dave’s words, they are “saving so much money” by using a bill of materials to plan in advance, create buy-outs, and secure bulk pricing. And, when things do go wrong - for example, when delivered wire is damaged - the field can snap a picture on their mobile and forward it to the vendor instantly. It gets solved same-day.
Ultimately, Kojo keeps the field team focussed on doing what matters most - building - by decreasing downtime.
As Dave puts it, “being able to communicate instantly…relinquishes the responsibility” from the field, saves them time, and gets procurement responsibilities into the right hands.
In addition to Kojo being their indispensable procurement system, Dave emphasizes the value of Kojo as a partner. Their feedback inspires a continuous evolution to Kojo with the customer success team supporting them the whole way.
Their Favorite Features
- Kojo Mobile Field App
- Bill of Materials
- Tags and status notifications
- Smart Catalog
- Field Deliveries Instant resolution in the field for damaged or incorrect deliveries
- Shared Carts
- RFQs
